Please note: only items purchased at full price that were not in use are accepted for return or exchange. Return and exchange period – 14 days from the date of receipt of your order. Items purchased with discount or individual orders are not subject to exchange or return.
What is the return or exchange procedure?
Make sure all the tags are in place and make sure the item is not used. Email us at firstname.lastname@example.org and accept a return address. Send us an order in the original packaging.
Refunds will be made upon receipt of the return. Processind may take up to 10 working days
PIECES MADE TO THE CUSTOMER’S INDIVIDUAL MEASURES ARE NOT SUBJECT FOR EXCHANGE OR RETURN. (Part 5 of Article 13 of the LAW OF UKRAINE №1023 ON PROTECTION OF CONSUMER RIGHTS)
ALL COSTS RELATED TO THE EXCHANGE OR RETURN OF GOODS ARE COVERED BY THE CUSTOMER.